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Call transferring

rhiatt
Level 1
Level 1

I have an issue and not sure how to do it. I was asked that when someone calls let's say my extension and I'm not at my desk to answer the call. How can I make the call after certain number of rings go to a group extension of 5 or more phones? 

1 Reply 1

dtibbe
VIP
VIP

In the Calling User Portal (https://settings.webex.com/), a user may configure its call forwarding settings (an administrator may do the same from within Control Hub as well). There, you may configure a call forwarding no answer to a hunt group or call queue after a certail time.

See also https://help.webex.com/n07p0i6/