Webex Calling

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“WebexOne

 

“Webex

 

Forum Posts

Resolved! Shared voicemail

HelloI've set up voicemail group and voice portal to share voice mailbox in Webex Control Hub. I can leave a message it works well, but when I am trying to reach the message from my MPP (cp-8861) it goes into private voice mailbox instead of shared o...

Automatic transfer .  Example :  +31 97010256323,01   automatically to x company +31 97010256323,02 automatic to macdonalds +31 97010256323,03 automatic to x company etc etc  Not aoptions menu: I want Automatically by means of the underlying code. Li...

Jesse999 by Level 1
  • 1270 Views
  • 2 replies
  • 10 Helpful votes

We have come from a on-premise CUCM system to WebEx - so we are trying to understand some of the differences we are seeing now vs what we have grown accustom to over the past 15 years. We have Cisco 8865 devices with Webex calling.  When you have a m...

Richard-W by Level 1
  • 1487 Views
  • 3 replies
  • 5 Helpful votes

Hello, we were using UC-One and been moved over to Webex. Much better but my users are complaining that the Call Centre functionalities are deep in the App.         Call Settings -> Call Preferences -> Advanced Call Settings -> Call Control -> Arrow ...

Our organization is exploring migrating from our CUCM cluster to Webex Calling. I have a trial Webex Control Hub to tinker with. I have found the Migration Tool and How-To docs for Users and Phones but I can't seem to find any documents on adding ana...

RL5901 by Level 1
  • 1327 Views
  • 2 replies
  • 0 Helpful votes

Hello in Webex Calling I do not see an obvious way for a user to share one common greeting to use for voicemail on both a "forward when busy" and "forward no answer" it would seem as though the user must personalize both greetings separately even if ...