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Invalid Activation Code for Cisco 7841

adekunlef
Level 1
Level 1

I just got a Cisco 7841 phone to be used to test our web calling demo account. I keep getting "invalid activation code" when i tried registering the device to the web calling cloud.

 

Is there something i am missing?

 

Regards,

4 Replies 4

olunney
Cisco Employee
Cisco Employee

Some additional notes:

 

- Webex calling supports devices running MPP software only. These devices can be purchased running MPP software natively or phones running enterprise firmware can be converted to MPP (if on the supported list, see upgrade.cisco.com). 

- If you have purchased a Cisco phone running enterprise software, then yes you need a migration license to run