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Silence mobile app outside working hours

lallen78759
Level 1
Level 1

We use the Webex mobile app for phone calls only. Is there a way to silence ringing  outside of regular working hours? We have an employee that only wants to hear her phone ring during her regular hours.

1 Accepted Solution

crinker
Level 1
Level 1

This can be accomplished by using the auto attendant within calling features…..you can build a work schedule and then send after hours calls to VM or record any message you desire. 

 

For one user from the app click the avatar settings<>Calling<>Advanced call settings<>incoming calls<>do not disturb

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2 Replies 2

dtibbe
VIP
VIP

In the user portal (https://settings.webex.com/ -> Calling), the user may configure a "Selectively Accept Calls". That one does accept a schedule and may be configured to forward calls to another extension/voice mail if the user is not on shift.

 

Besides that, the user may use the do not disturb function of the mobile as well, for sure..

crinker
Level 1
Level 1

This can be accomplished by using the auto attendant within calling features…..you can build a work schedule and then send after hours calls to VM or record any message you desire. 

 

For one user from the app click the avatar settings<>Calling<>Advanced call settings<>incoming calls<>do not disturb