Webex Calling - User with multiple devices and same primary extension

[lisa_lennon]

Can a Webex Calling user have a several devices (phones) with the same extension number - ex:  one at home, one at an office?  

[dtibbe · Accepted solution]

Yes, that is possible.
But keep in mind: Shared lines and monitored lines will only appear at the user's primary device.

[lisa_lennon · Accepted solution]

Please clarify how, within a user, I can add another device with the same primary extension?

[lisa_lennon · Accepted solution]

Please clarify how, within a user, I can add another device with the same primary extension?

[dtibbe · Accepted solution]

All devices assigned to a user share the same extension. Therefore, it does not matter if you either assign a new device to a user from the user or via the device tab.

From the user tab: In the user slide out, you find all devices currently assigned to the user:

 

[Faisal Saoud]

@dtibbe How do the incoming calls work, which phone will ring?

[dtibbe · Accepted solution]

Yes, that is possible.
But keep in mind: Shared lines and monitored lines will only appear at the user's primary device.