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Receiving SMS messages in imiconnect sandbox

Ryan Scott
Level 1
Level 1

I am able to see an option to receive WhatsApp messages in my sandbox account but SMS tab has only send option.

 

How can I receive SMS messages?

2 Replies 2

Dirk-Jan Uittenbogaard
Cisco Employee
Cisco Employee

Connect - Tanuj
Cisco Employee
Cisco Employee

Hi Ryan - Have you added a test number to your imiconnect sandbox account already?

 

If yes, please refer to the list of countries where we support two-way messaging in the sandbox mode here

 

You won't see the option to receive messages if your number belongs to one of the countries where SMS messaging support in sandbox is limited to outbound messaging.

 

Let me know if you need any additional info. 

 

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Tanuj Goyal
Webex Connect
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