Hi
I'm tryng to create a flow to test FB Messenger with ImiConnect.
I have already tested with succes voice channel, mail channel and chat channel.
With FB Messengenr I have some problem. I have follow the guide but when i try to write a message from FB I cannot receive anything on my agent desktop. I have used debug tool to try to understand where the problem is.
Into debug windows i see:
- Incoming message
- Search Conversation
- Create Conversation
on the last node "Create Conversatione" i see that contact exit from "onConversationfailed" with this information:
{"code":4615,"tenantId":"a7a6beae-e05d-427d-a8a3-72559fbae25d","description":"The specified Biz Address is not valid.","event":"conversation:error","value":null,"tid":"c0b498f2-e8fd-4958-8f3b-dece1a1c9bea","status":"failure","errorDetails":["The specified Biz Address is not valid."]}
I don't understand wher the prob is.
Is there anybody who help me??? If you need any other infomation ask me.
thank you very much.
Fabio
