Hi I'm going crazy trying to access ECE login via REST API. What I'm trying to do is use an application user who logs in to the ECE API to manage tasks (retrieve attributes, pass, transfer, etc.). Since WebexCCE is SSO-only, we need to log in only vi...

Hi to all I'm deploying a new call flow with Call Studio V12. Deploy are executed without error.  I am deploying a new call flow with Call Studio V12. The deployment is running without errors. but when I install OAMP CVP on VXML Server I get this err...

Hi to all Hi I'm using Webex connect and I'm having problems with FB Messenger stream with BOT. While chatting with BOT everything works fine, make agent switch correctly. with many FB users I have no problems. But with only 1 user flow it doesn't wo...

Hello everybody I would like to ask a question.We are planning to migrate some of our customer services from UCCX 12.5 to webex cc. These services are very simple, but I don't know how to replace the variable defined as a parameter in the Uccx IVR sc...

Hi   I'm tryng to create a flow to test FB Messenger with ImiConnect. I have already tested with succes voice channel, mail channel and chat channel. With FB Messengenr I have some problem. I have follow the guide but when i try to write a message fr...