WhatsApp recieve

[AhmedMostafa3856]

receive whatsapp message stucked in waiting status.

[Connect - Tanuj]

@AhmedMostafa3856 Please share the format of the phone number in inboundWebhook.Phone variable? Is it country code followed by phone number? E.g., for US it would need to be 1XXXXXXXXXX where XXXXXXXXXX represents 10 digit phone number. 

[Connect - Tanuj]

The variable $(n2.inboundWebhook.transid) seems incorrect. It needs to be the variable that contains the number of the customer you are expecting to receive the WhatsApp message from. Try replacing it with $(n2.whatsapp.waId).

[AhmedMostafa3856]

still not working after changing to inboundWebhook.Phone, which is matching the number of the customer i am  expecting to receive the WhatsApp message from.

[Connect - Tanuj]

That should have resumed the flow. Let me know if you're still facing any issues?

[AhmedMostafa3856]

flow still stucked , attached the recieve node settings 

[AhmedMostafa3856]

sure , i have replied the meessage from user WhatsApp application.

[Connect - Tanuj]

Hi @AhmedMostafa3856 - This indicates that Webex Connect is waiting for a response from the user the message was sent to. Please can you confirm whether an incoming message has been sent by the user?