12-07-2020 01:11 PM
hello all, how can i add cisco headset 730 to my control hub?
I am not able to find the settings in the control hub as it says i can do it through this article
https://www.cisco.com/c/en/us/products/collateral/collaboration-endpoints/headset-700-series/datasheet-c78-743083.html
please assist , i would appreciate
Solved! Go to Solution.
01-04-2021 12:43 PM
Hi @MdotQ ,
Thanks for posting your question here in the Webex Community. I apologize for the delay in response.
I asked one of our product team members, and they mentioned the headset can't be added manually. It is added when you pair it with the device you are running the Webex client. Here is the documentation for the Cisco Headset 700 Series Administration Guide, which gives further details - https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/Headsets/730/adminguide/h700_b_cisco-headset-700-series-administration/h700_m_headset-admin-cloud.html
Let me know if this helps you. Cheers!
01-04-2021 12:43 PM
Hi @MdotQ ,
Thanks for posting your question here in the Webex Community. I apologize for the delay in response.
I asked one of our product team members, and they mentioned the headset can't be added manually. It is added when you pair it with the device you are running the Webex client. Here is the documentation for the Cisco Headset 700 Series Administration Guide, which gives further details - https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/Headsets/730/adminguide/h700_b_cisco-headset-700-series-administration/h700_m_headset-admin-cloud.html
Let me know if this helps you. Cheers!
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