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Ringing the Base of a Plantronics Savi 8220

dahjelle
Level 1
Level 1

We were just upgraded from UC One to Webex. However, the "ring on base" feature of the Plantronics Savi 8220 headsets that we have does not appear to work — no matter what setting we try, the ringtone only happens in the headset itself, not on the base.

 

The Plantronics JavaScript SDK still rings the base, so I know it's not a hardware problem.

 

Any insights?

1 Reply 1

ensemble1
Level 1
Level 1

On the base at the left side is a slider for the ringtone of the base...... Is the slider set to ON?