09-24-2025 04:30 AM
Requesting SUPPORT part code for CS-CAM-RVPTZ-L(Vision PTZ Camera) and CS-KIT-EQ-Z-K9 (Codec EQ with Vision PTZ and Navigator Panel)
I am not able to find the support part code for these 2 units.
10-13-2025 09:25 PM
The support part number will vary depending on which level of coverage you want. I'd recommend that you talk with your local Cisco Account Team, or a one of your local Cisco Partners, either of whom should be able to help you determine the precise SKU to order to match your requirements.
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09-24-2025 06:11 AM
This isn’t the purpose of the support forums and there are multiple support SKUs per-product. Use CCW to look this up.
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