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Android WebEx SDK Video is getting freeze

satyasaism
Level 1
Level 1

Hi ,

When i am trying to stop video my local video view(My video) is getting freeze instead of going to blank screen and when the receiving  video is stopped even that case also my main view(connected person video) is also getting frozen.So please help me regarding this issue how to blank the screen for these two cases.

Thank You,

Satya sai.

1 Reply 1

Janos Benyovszki
Cisco Employee
Cisco Employee

@satyasaism it is difficult to know what the issue might be without having much concrete info or a common ground to start with. Please test the same with the KitchenSink app here https://github.com/webex/webex-android-sdk-example  and see if you can reproduce the same. If you can, please open a support ticket by sending an email to devsupport@webex.com . Thanks