App Monetization

[morpheus]

Hi All,

we want to build an app for webex. it seems webex does not natively support or provide any means to monetize an app, meaning we need to handle monetization ourselves including payment gateway etc. is that correct?

https://developer.webex.com/docs/app-hub-submission-process

[afnansoomro]

Yep, that’s basically how it works. We built a small Webex app and had to handle payments ourselves. Tested a way to do app monetization without ads using a lightweight SDK setup, and it worked smoothly—users could pay directly without any ads cluttering the interface.

[afnansoomro]

You can’t directly charge users through the Webex platform, but you can manage payments outside Webex and control access through your app’s logic using the Webex APIs.

[sandiban · Accepted solution]

Yes @morpheus, that's correct!
Usually the Webex Apps published over AppHub are considered to be free, but definitely you can have your subscription plans included to those Apps. That's very much fine!
But in that case, in the App description - you can keep an additional line mentioning, "kindly review our subscription page for additional functionalities with the App" and then the landing page URL of your App's subscription related information.
And from that page, Customers or, Users can purchase the subscription and complete the payment.
But all these needs to be taken care from your application or, organization website, Webex AppHub doesn't get involved into that as you correctly figured out.

Please let us know for any further queries or, assistance in case.

Regards!
Sandip