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Bolt shaped button in advancedheader open dropdown menu options

Amr_AdEl
Level 1
Level 1

Hello,

We have agentdesktop version 0.1.0 and we need to add an bolt shaped button in the advancedheader secion at the top beside the webex, outdial and notification icons but i couldn't find any documentation of how to develop one in any template on Cisco's github.

I have asked the dev support and they informed me that i want to add external .js file to the button. and since i am still new at agentdesktop layout development, i doesn't know the limitations or how to develop a code that will work.

So, simply i am looking for a predefined url for .js same as the one used for new outbound conversation for email and SMS 

"https://wc.imiengage.io/AIC/engage_aic.js". or if i have to develop one from scratch, where to start ?
 
My needed solution is a button in the header bar and if pressed it should open dropdown menu with each option triggers an inbound webhook url with POST method with its needed attributes. Did anyone do such code develop before ?
1 Reply 1

Janos Benyovszki
Cisco Employee
Cisco Employee

@Amr_AdEl we have some blog posts that walk you trough adding a button to the header specifically. Can you check these below and see if they help:

https://developer.webex.com/blog/developing-with-webex-contact-center-header-widgets-an-rss-feed-reader-example
https://developer.webex.com/blog/unlocking-the-power-of-custom-widgets-in-webex-contact-center