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Configuring Alerts from Webex Control hub to Jira via Webhooks

jonragnar
Level 1
Level 1

Hi all! 

 

I am new to Webex development but i am trying to find the Webhook and its json to create tickets in Jira with the information from Control hub.

 

I have been trying to figure this out but i am unable to find the correct way to see the json body of an alert triggered when device goes offline. 

Have been looking at this but no luck

https://developer.webex.com/docs/api/v1/webhooks/get-webhook-details

 

 

Please, i cant be the only one trying to achive this

 

Can anyone help me.

1 Accepted Solution

Janos Benyovszki
Cisco Employee
Cisco Employee

@jonragnar the list of webhook events that are supported can be found here https://developer.webex.com/docs/api/guides/webhooks#overview . We do not have webhooks for devices, and I'm not sure if the xAPI is any help for your scenario, but we do have related events there, for example Shutdown https://roomos.cisco.com/xapi/Event.Shutdown/ .

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2 Replies 2

jonragnar
Level 1
Level 1

@Janos Benyovszki, gotcha, figured it was supported since its in the alert settings  Screenshot 2023-06-29 at 14.46.47.png

Janos Benyovszki
Cisco Employee
Cisco Employee

@jonragnar the list of webhook events that are supported can be found here https://developer.webex.com/docs/api/guides/webhooks#overview . We do not have webhooks for devices, and I'm not sure if the xAPI is any help for your scenario, but we do have related events there, for example Shutdown https://roomos.cisco.com/xapi/Event.Shutdown/ .