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Detailed Call History for specific devices

bhushan_sharma
Level 1
Level 1

I'm trying to set up a monthly schedule to retrieve Call Detail Records (CDRs) for specific DX80 devices registered to Control Hub. However, it seems like the available options only allow me to pull CDRs for the entire organization, not for individual devices.

Is there a way to filter or automate CDR retrieval specifically for certain devices, or is this not currently supported?

1 Reply 1

Janos Benyovszki
Cisco Employee
Cisco Employee

@bhushan_sharma if you mean the https://developer.webex.com/docs/api/v1/reports-detailed-call-history/get-detailed-call-history API, then yes, that is only available for the entire org. I am not aware of another API that would break it down on a device level unfortunately.