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2
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3
Replies

Features Hunt Group API Responce

mahendra09
Level 1
Level 1

When get below error in Hunt Group API

"errorCode": 25055,
"message": "INVALID_COUNTRY_CODE. Missing or invalid default region.",
 
Body request 
{
    "name": "xxxxxxxxxx",
    "phoneNumber": "xxxxxxxxxx",
    "extension": "xxxx",
    "firstName": "Hakim",
    "lastName": "Smith",
   
    "callPolicies": {
        "policy": "UNIFORM",
        "waitingEnabled": false,
        "groupBusyEnabled": true,
        "allowMembersToControlGroupBusyEnabled": true,
        "noAnswer": {
             "nextAgentEnabled": false,
             "nextAgentRings": 5,
             "forwardEnabled": false,
             "numberOfRings": 1,
             "destinationVoicemailEnabled": false
             },
        "busyRedirect": {
            "enabled": true,
            "destination": "xxxxxxxxxx",
            "destinationVoicemailEnabled": true
            },
        "businessContinuityRedirect": {
            "enabled": true,
            "destination": "xxxxxxxxxx",
            "destinationVoicemailEnabled": false
            },
        "businessContinuity": {
            "enabled": false,
            "destinationVoicemailEnabled": false
            }
        },
    "agents": [
        {"id": "xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxWI"},
        {"id": "xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxYg"},
        {"id": "xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx9t"}],
    "enabled": true,
    "huntGroupCallerIdForOutgoingCallsEnabled": true
}
1 Accepted Solution

Janos Benyovszki
Cisco Employee
Cisco Employee

@mahendra09 the error refers to an incorrect country code, but it is hard to verify what you have used as it is blanked out. If you are sure that the country code is correct, you can open a Developer Support case - email to devsupport@webex.com - and we will look into it.

View solution in original post

3 Replies 3

Janos Benyovszki
Cisco Employee
Cisco Employee

@mahendra09 you misspelled the email address. It's devsupport@webex.com , not devsupprt@webex.com 

mahendra09
Level 1
Level 1

not email answer devsupprt@webex.com

Janos Benyovszki
Cisco Employee
Cisco Employee

@mahendra09 the error refers to an incorrect country code, but it is hard to verify what you have used as it is blanked out. If you are sure that the country code is correct, you can open a Developer Support case - email to devsupport@webex.com - and we will look into it.