Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
We have developed Webex Calling Connector for Salesforce & ServiceNow CRM. One feature which we have implemented to fetch all calls for Webex user at the time of login through our connector but List Calls API (List Calls | Webex for Developers) JSON response don't have CallId. How can we clear the call if user disconnects the call because on disconnect our application receives event which has CallId parameter. Id parameter in List Calls API (List Calls | Webex for Developers) JSON response do not match with CallId returned from webhook event for disconnect.
I strongly feel callId should be part of List Calls API response. callSessionId will not solve the purpose as callId is required for Hold/Resume/Hangup operation.
Thanks,
Umesh
Learn, share, save
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.