Having more than 20+ years of experience which includes -
- Product development & Deployment (Coding, Integration, Testing, Reviews & deployments_
-Requirement gathering and analysis
-Design of product/project modules based on requirements
-Project management and monitoring
-Always involves in R&D to deliver the quality and most appropriate way of solution
-Active participant in multiple UC&C forums
Expertise:
Vast experience of Unified Communication & Collaboration domain from the CTI era-
- Played various role (From developer to Product Manager) in Siemens for the Contact Center Suit (Which includes IVR, ACD,Voicelogger,TTS,ASR,PBX,Dialogic cards etc)
-Good knowledge of Cisco Unified Communication & Collaboration platform and APIs
-Good knowledge of Siemens HiPath & Nortel PBX
- Delivered multiple projects related to CTI/UC&C domain using threading, socket, multicast. JMF using different languages like C++, JAVA and .Net
• Cisco JTAPI
• Administration XML
• Extension Mobility Service API
• CURRI
• Dialogic HMP
• JMF
• Cisco Jabber Web SDK for Voice, Video, Presence, IM, Voice Mail and WebEx integration
• Cisco RISPort API (Serviceablity XML API)
• Cisco CUPS API
• Cisco Unity API
• Cisco WebEx API
-UCCX,UCCE,CVP,Finesse,GED-188,CUIC related development
Having more than 20+ years of experience which includes -
- Product development & Deployment (Coding, Integration, Testing, Reviews & deployments_
-Requirement gathering and analysis
-Design of product/project modules based on requirements
-Project management and monitoring
-Always involves in R&D to deliver the quality and most appropriate way of solut