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About upchaurasia
02-07-2022
upchaurasia
Contributor
Awards
2
Spotlight Awards
English Community, Developer of the Month, September 2020
English Community, Developer of the Month, June 2021
Recent Badges
Awards
Recent Badges
See all
Stats
Member since
08-03-2008
237
Posts
71
Helpful
8
Solutions
Latest Contributions by upchaurasia
Latest Contributions by upchaurasia
Discussions upchaurasia has Participated In
TKBs upchaurasia has Participated In
Blogs upchaurasia has Participated In
Events upchaurasia has Participated In
Videos upchaurasia has Participated In
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Re: Could not meet post conditions of connect()
Created by
upchaurasia
in
Call Control
02-02-2022
02-02-2022
Hi, As .connect is synchronous so you should move your make call function in new thread and also eve...
Re: Send Message to IP Phone
Created by
upchaurasia
in
Call Control
12-07-2021
12-07-2021
So you have 2 options for your requirement -- Cisco IP Phone Services where you need request phone h...
Re: Limit of controlled devices per JTAPI user?
Created by
upchaurasia
in
Call Control
09-30-2021
09-30-2021
Following link may help you. It's best you follow Cisco SRND doc as per your version -https://www.ci...
Re: Can multiple agents on the same call all be supervised at once?
Created by
upchaurasia
in
Call Control
09-30-2021
09-30-2021
WE have delivered similar solution with the help of conference mechanism. Actually there was multipl...
Re: Getting data from caller input
Created by
upchaurasia
in
Contact Center
09-06-2021
09-06-2021
Yes you will get call variables and their value with call events received from XMPP server. Thanks &...
Cisco WebEx Teams Client Crashing on Windows 10 during Conference from JTAPI application
Created by
upchaurasia
in
Webex Meetings and Webex App
07-07-2021
07-07-2021
Hello, We are working on Agent Greeting application for Cisco WebEx Teams client (Version: 41.6.1.19...
Re: At what stage Consult-Conference can be done
Created by
upchaurasia
in
Call Control
06-22-2021
06-22-2021
This is for our Agent Greeting application for Non-BIB Cisco phones. JTAPI agent greeting API requir...
Re: API to check if numbers are in call are exist in CUCM
Created by
upchaurasia
in
Call Control
06-22-2021
06-22-2021
Thanks David for reply. Actually we have Agent Greeting application and one of feature we want to im...
API to check if numbers are in call are exist in CUCM
Created by
upchaurasia
in
Call Control
06-22-2021
06-22-2021
Hi, Is there any JTAPI API available to check if calling number & called number exists in CUCM witho...
Re: At what stage Consult-Conference can be done
Created by
upchaurasia
in
Call Control
06-22-2021
06-22-2021
After answer of the call consult call can be initiated and then conferenced so we need to wait for a...
Re: NULL state for agent from Finesse
Created by
upchaurasia
in
Contact Center
06-17-2021
06-17-2021
Hi Denise, In a dialog agent is also a participant. 2001111AGENT_DEVICEAbove mediaAddress is agent D...
At what stage Consult-Conference can be done
Created by
upchaurasia
in
Call Control
06-17-2021
06-17-2021
Hi, We want to build a conference call from user phone when user initiates an outbound PSTM call. 3r...
Re: NULL state for agent from Finesse
Created by
upchaurasia
in
Contact Center
06-16-2021
06-16-2021
It's Finesse 12.5.1. I need to collect cop version from site. Thanks & Regards,Umesh
NULL state for agent dialog from Finesse
Created by
upchaurasia
in
Contact Center
06-16-2021
06-16-2021
Hi, We are receiving NULL state for agent in XML received from Finesse Notification Server - 5084225...
Re: Which URL should be fire for subscribe team stats
Created by
upchaurasia
in
Contact Center
06-11-2021
06-11-2021
There is rtCSQssummary table which contains your required information. Below forum URL can help you ...
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Public Statistics
Date Registered
08-03-2008
11:08 PM
Date Last Visited
02-07-2022
12:10 AM
Total Messages Posted
237
Total Helpful Votes Received
71
Helpful Votes Given To
User
Helpful Count
dstaudt
23
bill.king1
5
dekwan
31
Gerry O'Rourke
15
david.macias
5
See all >
Helpful Votes From
User
Helpful Count
alexstev
20
smeegada1
15
Mark.Jones(Virt
ualTrainer)
5
Quigath
5
upchaurasia
15
See all >
Awards
Community Spotlight Award
English Community, Developer of the Month, September 2020
Community Spotlight Award
English Community, Developer of the Month, June 2021
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