Password prompt for Webex meeting is not happening when guest joins

[Ajith Menon]

Hi,

I have created meeting meeting using REST API with below request.

{
"title": "Test Webex REST API 1",
"password": "abcdefgh",
"start": "2022-08-01 22:00:00",
"end": "2022-08-01 22:30:00",
"timezone": "Asia/Kolkata",
"enabledAutoRecordMeeting": true,
"allowAnyUserToBeCoHost": true,
"sendEmail": false,
"hostEmail": "ajith.menon@sifycorp.com"
}

Meeting gets created successfully. But when guest enter the meeting, there was not prompt for password and takes the guest directly to meeting.

[rlagana7webex]

How did the guest enter the meeting exactly? Please provide steps.

Also, was the guest invited to the meeting?

[Ajith Menon]

Hi,

Step 1: Meeting created via "Create a Meeting" REST API. For request & response please refer attachment.

Step 2: Host & Attendee will use the URL from "webLink" parameter of REST API response.

Step 3: When host prompted for credential in webex app, he enters his credential for signing in and starts the meeting.

Step 4: When attendee joins as a guest by giving "Name" & "Email" in webex app, attendee was allowed to enter the meeting. Attendee was never prompted for password by webex app, even though password was set in request JSON of "Create a Meeting" REST API call.

Check the request & response JSON in attached file and let me know what is wrong?

Warm Regards,

Kiruba Devarajan

[Raffaele Lagana]

We'd need to ask again, was the attendee/participant invited to the meeting prior to them joining it?
If yes, then once they enter their email the system will know that they were invited and therefore won't need the meeting password. The password is generally needed for users who are not invited to the meeting and are not hosting it.

As for the host steps you gave, that looks to be fine, seems to have worked as expected, right?