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Query Total Number of Call within 24hours in IVR level, not Hotline

Shafar
Level 1
Level 1

Hi,

As per subject title, I am able to query of ANI within certain number of time. But I need to query this based on per IVR level.

1 Reply 1

sandiban
Cisco Employee
Cisco Employee

Hello @Shafar,
Contact Center Developer Support team will get back to you on this request with the Support Case you've raised for it just now.
Considering this thread as closed from here. For any further queries or, assistance, you can reply back to that Support case.

Regards!
Sandip