We're thrilled to announce that the Webex for Developers Community forum has expanded to include dedicated topics for Webex Contact Center APIs and integrations! We encourage all Webex Contact Center developers to utilize this forum to engage in disc...
I want to add our Lab CUBE as a Webex Managed Gateway. I followed the guide step by step and when running the tclsh command, i get back:lab-cube-1#tclsh https://binaries.webex.com/ManagedGatewayScriptProdStable/gateway_onboarding.tclcouldn't read fil...
Hello again, Webex Developers! As usual, we’ve gathered a lot of great updates, announcements, and other interesting tidbits in this month’s newsletter. So, let's jump right in and check out the latest stories. Webex for Developers Sessions at Cisco ...
This is the logic to get the access token using the integrated app.authorization urlhttps://webexapis.com/v1/authorize?client_id=[client_id]&response_type=code&redirect_uri=https%3A%2F%2Flocalhost%2Fapp%2Ftest%2Fcallback&scope=identity%3Atokens_read%...
Hi, As per subject title, I am able to query of ANI within certain number of time. But I need to query this based on per IVR level.
Want to get a quick overview of - what are time zones, UTC and DST- How are they linked and how do they influence each other- Plus examples for the Webex platform and PythonCheck out this community blog: Time zones, UTC and DST explained
Hello,I'd like the content of the Adaptive Card to be cleared once the user click submit (like Microsoft Teams does).I found someone having the opposite behavior where he wants the content to be kept (https://community.cisco.com/t5/webex-for-develope...
So we want to integrate webex chat in our company platform. My task is to identify if cisco has the right api which can do what we want.1. I see that we can the integration API. Essentially there will be a "authorize company to webex chat" , the user...
Hello,I am currently using the iOS Webex SDK to allow users of my app to join a call to communicate with customer support through video chat, however it seems that more than one user can join a call. This leads to the situation in where whoever is sp...
When using the API to send a message, the sender is not me but the app.How can I make it look like I sent it?access_token is generated with Client ID and Client Secret registered in Intigrations App.- Sender is App- Sender is UserI want to use API ca...
Dear Developers, I have a question from a customer scenario. If a protected org user uploads an encrypted file in a Webex space, how will DLP factor and find out if it contains PII, sensitive info, SSN, credit card #, etc? thanks!
Hi Team,I used Webex Sandbox to get Detailed Call History as followRequest:https://analytics.webexapis.com/v1/cdr_feed?startTime=2023-05-11T07%3A00%3A00.000Z&endTime=2023-05-11T20%3A00%3A00.000Z&max=50Response:{ "message": "User does not have authori...
What is the best buy to work with the activity response body output variable in the http request activity? For example to check if one query to an external system is empty. I couldn't do {{httpRequest.httpResponseBody is empty }} or {{httpRequest.htt...
On May 10th, join the Webex Developer Evangelism team in a live coding exercise to build a Webex integration. Unlike our previous exercises, we are going to be using ChatGPT to build this integration! Sign up today and watch our previous webinars at ...
Hello,What are the ways to link call routing from an on-premise Cisco UCM (CUCM) to Webex Contact Center (WxCC)? First impressions from reading documentation are linking the destination number of the CUCM call leg to the Entry Points listed by the Wx...
Hello, I have an issue with the webhook event "telephony_calls." Everything else works perfectly fine, but for "telephony_calls," nothing happens, and it doesn't even go through ngrok or any similar system. Here's my webhook in case you see anything ...
