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08-01-2023 10:01 PM
Hi Team,
I won't able to see all API request's for Queue's section under documentation page.
Where can I find Post request for Queue's.? So i can add team's in Queues with API calls.
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Webex Contact Center APIs
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08-01-2023 10:15 PM
It sounds like you’re looking for Contact Service Queues - which is right under “Captures”, as “Contact Service Queues”. That should allow you to make post requests, and add teams to queues as you’ve described:
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08-07-2023 03:05 PM
The team is making amends to the documentation structure and grouping so that it is easier to find.
Thanks and Regards,
Arunabh.
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08-01-2023 10:15 PM
It sounds like you’re looking for Contact Service Queues - which is right under “Captures”, as “Contact Service Queues”. That should allow you to make post requests, and add teams to queues as you’ve described:
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08-02-2023 12:43 PM
That's right, we are working on renaming these entities internally and improving the discoverability of the APIs
but like @aubreyengland outlined CSQs = Queues = Contact Service Queues from the API level so you will find those under Contact Service Queues today with Queues only showing you Reporting level Queue statistics.
Thanks & Regards,
Arunabh.
