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Regarding LstsummaryMeeting webex Rest API error.

manoj-apps957
Level 1
Level 1

HI Team,

I'm trying to test the Lstsummarymeeting rest api and for that i've created the integration and enabled all the scopes and able to get the access token but when i try to get the results from that api it's throwing HTTP status 403 forbidden error and this is the response.

It will be helpful if someone provide the reason of issue and what things we need to take care of while handling

manojapps957_0-1710430214906.png

 

2 Replies 2

johnsnow53334
Level 1
Level 1

The HTTP status code 403 Forbidden typically indicates that the server understood the request, but refuses to authorize it. In the context of accessing the Lstsummarymeeting REST API, this error suggests that there might be an issue with the authentication or authorization process.

To resolve this issue, check if the access token generated during the integration process is correctly included in the request headers and that it has the necessary permissions to access the specified API endpoint. Ensure that the scopes enabled for the integration cover the required permissions for accessing the API.

Additionally, review the API documentation for any specific requirements or restrictions related to authentication and authorization. It's also important to handle error responses gracefully in your code, providing informative messages to aid in troubleshooting, and potentially retrying the request with appropriate backoff strategies in case of transient errors.

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Janos Benyovszki
Cisco Employee
Cisco Employee

@manoj-apps957 the fact that the Integration has the correct scopes is just one part of it, the other part is that the user who is authorizing the integration also has to have the right licenses and access rights. If they don't the access token will stil lbe created, but without those scopes. Please make sure that the user has the correct rights. If that does not help, open a ticket with us - https://developer.webex.com/support and send us the access token you are using and the endpoint (you mentionedLstsummaryMeeting, but that is an XML API term, on the REST API we have https://developer.webex.com/docs/api/v1/meetings-summary-report but it has 2 endpoints, you did not mention which one you are using).