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Text format is lost when editing the message after a certain time

shidhar
Cisco Employee
Cisco Employee

If we send any message with markdown in webex, and try to edit the message after a certain time, the markdown formats are not visible anymore and has to be redone again to edit the message. Is this expected?

1 Reply 1

dtibbe
VIP
VIP

Nope. This also occurs if you edit the message in another device.

The issue is known and I've created a TAC case a year ago or so, also escalated it via our CSM. As I've changed my company since then, I did not follow up anymore, but obviously that annoying issue has not yet been resolved.