Transcrips

[aporetti]

Does a meeting need to be recorded so that the transcript can be downloaded?
Is that the only way 

[Janos Benyovszki]

@TIA1818 not sure what that is with the Webex app. You might want to open a support case with the HelpDesk team here https://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html .

[Janos Benyovszki]

@aporetti it's not necessary, please see the help doc here https://help.webex.com/en-us/article/lctx8k/Webex-App-%7C-Download-a-meeting-transcript-without-recording-the-meeting 

[TIA1818]

Within the WebEx app on my computer I cannot download the transcript.  I am able to see and copy the meeting summary and action items, but I not able to do the same with the transcript.  All of my settings are such that I should be able too.  I use my personal meeting room, I am able to download the MP4 file but am given no option to download the .txt file or .vtt file of the transcript.  I do have a paid version of WebEx.  Any assistance you could provide would be very helpful.