Webex Calling API for "call decline"

[simonunivonix]

I am looking for the Webex Calling API that can be used to configure the "call decline" setting.  In control hub this setting can be found in Device Details > Customized Behaviors. 

[simonunivonix]

To the best of my understanding the links you sent refer to rules that can be set to automatically reject certain calls based on time of day and incoming number.  I am looking to set what happens when an incoming call is manually rejected by the user on a line that is shared between multiple devices.

[sandiban]

Yes @simonunivonix, your understanding is correct here!
I probably missed that while checking the APIs for your use-case, my bad!

But it's also true that there is no Calling API at this moment available to handle the manually rejected calls unfortuantely.
You can raise a feature request may be for this item to handle certain scenarios, and you can use Webex's AHA public Feature request platform to get that done here - https://ciscocollabcustomer.ideas.aha.io/
Our Product Management team directly review these feature requests and they create roadmap accordingly.

Please let us know for any further assistance or, queries.

Regards!
Sandip

[sandiban]

Hi @simonunivonix,
Thanks for your patience so far!
So, you can actually follow this screenshot attached as I've highlighted here.
Basically from Webex Developer Portal - Documentation tab, you select the Webex Calling option and in the lest hand panel Search box of Webex Calling details page, you search the keyword - "reject".
You will get the API details for setting up Call rejection for a Workspace.
Let me share the direct API link here as well for easy access - 
Create (/POST) selective reject criteria for a Workspace - https://developer.webex.com/calling/docs/api/v1/workspace-call-settings-2-2/create-selective-reject-criteria-for-a-workspace

For Users, you can't set up a Call rejection criteria through API though as of now, however you can list our the Call reject criteria for a User or, modify it as well through Webex Calling REST API. 
Again let me share the direct API links for easy access regarding the User's Call reject criteria - 
/GET selective reject criteria for a User - https://developer.webex.com/calling/docs/api/v1/user-call-settings-2-2/get-the-user-s-selective-call-rejection-criteria-listing
/PUT selective reject criteria for a User - https://developer.webex.com/calling/docs/api/v1/user-call-settings-2-2/update-user-s-selective-call-rejection-criteria-list

Hope this helps!
In case of any further queries, please let us know.

Regards!
Sandip