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WebEx Contact Center how to get your own user (agent) information?

thomc
Level 1
Level 1

WebEx Contact Center (WxCC) how to get your own user information from your access token?
In case the authentication is successful, I do own a valid access token. In case i need some more information about the user, is there any way to get your own user (agent) data?
What I know is the fact that you could register the "notification" API and you'll receive your own id on web-socket connection. With a "Get User by CI ID" I can gather the required information.

I wonder if there's a easier way to get your own id and get your own information?
Something like the "https://webexapis.com/v1/people/me" for WebEx

Any sugestions?
Thanks

3 Replies 3

thomc
Level 1
Level 1

Too bad,
But thanks for checking it.
I'll stick to the solution as described in the first post.

Janos Benyovszki
Cisco Employee
Cisco Employee

@thomc confirmed it with engineering, currently you can run /users end point and manually search for the user as a workaround. We do not have immediate plans to have a similar /people/me typo of endpoint on the CC side, sorry. You can raise a feature request for it here https://ciscocollabcustomer.ideas.aha.io/ .

Janos Benyovszki
Cisco Employee
Cisco Employee

@thomc I don't believe we have an API like the /people/me for Contact Center, but let me check internally to see if we have CC plans for it.