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WebEx instant connect

collinks2
Level 5
Level 5

Hello everyone,

I once set up WebEx instant connect on my domain. I enabled it on instant.webex.com. I can create meeting url and send the links to invitees. This is working very well

Now I want to set it up for my friend. I have enabled the instant connect. I enabled it in the WebEx hun under service apps. When I created a space, I clicked on "Add apps" but unable to see the instant connect 

Is there something I am missing? Do I need to create the BOT in the https://developer.webex.com/my-apps/new/bot? In the working domain,I created a BOT but it's not appearing in my WebEx. I thought it's not relevant 

5 Replies 5

Janos Benyovszki
Cisco Employee
Cisco Employee

@collinks2 This error is usually thrown when you have the guest-meeting:rw scope assigned to your Service App, but your org is not enabled for Guest 2 Guest meetings. Note that Guest 2 Guests meetings as described here are only usable in orgs where that feature has been enabled.
 
You can create a Sandbox with this feature enabled here and you can then create your service app to test this in that sandbox.

Thanks for your response. I will test in sandbox and revert 

collinks2
Level 5
Level 5

I was able to figure it out. The embedded applications were not enabled. How do i resolve this? "You don't have a guest-to-guest site configured, or your guest-to-guest sites are already assigned to Service Apps".

 

collinks2
Level 5
Level 5

thanks

Janos Benyovszki
Cisco Employee
Cisco Employee

@collinks2 not sure what might be missing here, but the support team for Instant Connect here https://developer.webex.com/docs/instant-connect#support will be able to find it out. Feel free to reach out to them.