About collinks2

collinks2 · 01-21-2021

Did you add the phone to the rmcm which you created under application user?Did you associate the ext...

collinks2 · 01-19-2021

Finesse desktop chat requires cucm 12.5 and IMP 12.5Not cucm 12.0

collinks2 · 01-18-2021

Hi,I do not know much about the finesse calling time but I guess it has to do with the uccx NTP . Yo...

collinks2 · 01-17-2021

Hi,Since finesse is down,you need to get finesse up and working. A couple of things to check.1. Veri...

collinks2 · 01-13-2021

On the Mainmenu ,create a label "mainmenu"As John b suggested ,use the goto step and select the labe...

collinks2 · 12-21-2020

Wow! Congratulations!!.So what does the caller hear, music or ring tone?

collinks2 · 12-21-2020

It is strange.I will wait till Jan to read the good news. I believe theissue is between LDAP and imp...

collinks2 · 12-21-2020

Have you validated the SMTP ports both in uccx and social miner ?Did you use ip address of fqdn of e...

collinks2 · 12-19-2020

Hello,Have you been able to resolve the issue?

collinks2 · 12-19-2020

I have four a smiliar thread. Check the link below and see it can helphttps://community.cisco.com/t5...

collinks2 · 12-19-2020

Have you tried to call from your internal extension to the pilot number ? Do you have the same issue...

collinks2 · 12-19-2020

Yes. It is related to the music on hold .I will try it out in my lab tomorrow and update. Under the ...

collinks2 · 12-15-2020

This is just strange. May be you need to take a look at the logs. My ownLDAP account is one I use to...

collinks2 · 12-15-2020

The search in jabber does not depend on the LDAP setting in imp instead itdepends on the LDAP settin...

collinks2 · 12-15-2020

I think the network audio file plays the ringing tone to the caller. Youcan upload a ringing tone to...

Date Registered	‎06-04-2016 04:02 AM
Date Last Visited	‎01-22-2021 12:09 AM
Total Messages Posted	484
Total Helpful Votes Received	25

Re: UCCX Agent Config without extension mobility/device profile?