webex teams web app doesn't support Microsoft Edge? (blank browser when launching teams.webex.com)

[dvincent1]

i've recently started rolling out webex teams invites to our company employees and because i normally use google chrome, i never noticed that under windows 10 the webex teams web app fails to load with a blank page.

Windows 10, Version 1903: 18362.30

Now, i have had this happen on multiple systems, all version 1903, but different builds (like 18362.778)

The login page works perfectly fine within Google Chrome ( 81.0.4044.129) and Firefox  (76.0)

Is it possible that both IE11 (which apparently isn't supported, but i don't see any mentioned anywhere) and Microsoft Edge are not supported?

Opening developer tools seems to reveal the following error on console:

SCRIPT1028: SCRIPT1028: Expected identifier, string or number

app-b3b4fc799b585fdd58ed.js (2,530368)

This leads to the following section:

No idea what is going on here, maybe something that crept up recently, or related to a CDN?

Regards,

Dave

[Damien McCoy]

Hi

Can you try web.webex.com rather than teams.webex.com

[Fritz_H]

@dvincent1 
As it seems you are still using the old, "walking dead" Edge-Browser.

You might have heard that Microsoft finally realized that this Browser was no success and
decided to develop a new "Edge" with the Chrome-Engine in the core.
(that makes Firefox the last, "free" browser and therefore the preferred one for people who take care..)

This new Edge-Bowser will replace the "old, dead" Edge at some time in the future.
The "new Edge" is available here:  https://www.microsoft.com/en-us/edge

BTW: the Webex-Teams Client -software does not require admin-privileges for installation.

Fritz

[Ashish Patel]

https://help.webex.com/en-us/fz1e4b/System-Requirements-for-Cisco-Webex-Services
under Web -

[Wayne DeNardi]

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@dvincent1 wrote:

Is it possible that both IE11 (which apparently isn't supported, but i don't see any mentioned anywhere) and Microsoft Edge are not supported?

---

There is a Supported Operating System and Browsers document that may help.

[dvincent1]

Wayne,
unfortunately the link provided doesn't include any entries associated with the webex teams web app. thanks for the effort however!

Regards,

Dave