09-23-2020 04:09 AM - edited 09-23-2020 04:10 AM
I download the webex app from google play:
https://play.google.com/store/apps/details?id=com.cisco.wx2.android
Login my company account but it will only remember the session a few days (2days maybe).
Then I opened the after 2 days the app needs me to login again.
Why it cannot remember the account? It cause me lost many messages from others. Please help!
09-23-2020 07:23 AM
I am just guessing:
On Android every App claims some storage for "User Data" and "Cache":
(example-Screenshot from Google)
As far as I know, "Cache" is just collected Data that piles up during usage.
But "User Data" contains relevant information like configuration-parameters, passwords etc.
Are you using any "clean-up" - Tools that possibly wipe Cache and / or User Data ?
Some Smartphones have clean-up tools built in; e.g. Samsung calls it "Device Care"...
You may want to check if such tools are active on your Device and try to disable them temporarily.
09-24-2020 03:15 AM - edited 09-24-2020 08:00 PM
I didn't do that, btw I also install TG WhatsApp WeChat but only this app will have this issue.
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