Are the settings on Webex Control Hub backed up in the cloud?

[IsenLin]

The customer wants to purchase Webex, but the customer has experienced hacker attacks before, so they are worried that if their Control Hub password will be stolen, the settings will be changed at will.
Does Cisco save backups of settings? How many copies are backed up? How often are they backed up?
thank you

[Kathy N.]

@IsenLin,

AS @Jonathan Schulenberg mentioned, it's not documented publicly because Cisco can configure customer's differently.  For example, our company uses LDAP authentication but you could use accounts created within Control Hub instead.  They have redundant systems so it's not necessarily how many copies are backed up but more where are the redundant systems located.  Your Cisco account team can answer this better since there are so many different options available.

[Jonathan Schulenberg]

I have not seen this answer documented publicly. I suggest directing this question to the customer’s Cisco account team. They can work with the BU internally to get an answer.