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Camera not working in Webex Meet App for IPAD

german.bravo
Level 1
Level 1

I have using Webex and Webex Meet in my a IPAD for more than 3 months with no issues. Today I tried to use again for a meeting and I could not activate the camera. The application keep me sending to the settings for the application in the IPAD configuration saying that I need to activate the camera. However, there is no button for the camera there, only for the mic.  Also, if I reinstall the app, it is not asking for permissions for the camera anymore only for the mic.

 

1 Accepted Solution

german.bravo
Level 1
Level 1

I found the problem. In the IPAD in  "Configuration > Screen Time > Content & Privacy Restrictions > Allowed Apps" the camera was disable. After enabling it , the Webex Meet asked me if i wanted to use the camera once I started a new meeting.

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1 Reply 1

german.bravo
Level 1
Level 1

I found the problem. In the IPAD in  "Configuration > Screen Time > Content & Privacy Restrictions > Allowed Apps" the camera was disable. After enabling it , the Webex Meet asked me if i wanted to use the camera once I started a new meeting.