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Can not add another payment method or change plan

Icemine
Level 1
Level 1

Hello,

 

i am freaking out with webex... the usabilty in admin control hub is so bad -.-

I want to add another paymentmethod (under https://admin.webex.com/account/billing)...there is the button for that... but i can not click on it. Its just marking the plus.

The second Problem is... i want to make changes on my subscription via https://admin.webex.com/account/subscriptions -> change plan... if i click on it i will get directed to a site where i can see the differen price options for webex but after a few seconds without doing anything the side is reloading and redirecting to admin control hub again -.-

I was using Firefox, Chrome and Edge... all the same error/behavior.

 

 

1 Reply 1

Fritz_H
VIP Alumni
VIP Alumni

Based on my experiences (and I am not even a paying customer!) the Cisco TAC-Team is very speedy and supportive.
https://help.webex.com/contact

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