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Can’t schedule meetings from iPad Webex Meet app

Miss_Liz
Level 1
Level 1

Hi,

 

I’ve just set up a free Webex account and installed the Web Meet app on my iPad.

 

When I select ‘Start meeting” from the home tab on Web Meet on the iPad, I get the message:

 

“Cannot join or start meeting. The option of joining or starting meetings from your mobile device was turned off. For more information, contact your site administrator. To join or start a  meeting now, please use a computer”

 

Well I don’t have a site administrator as I’ve set this up myself. There’s no indication on how to fix the issue.

 

Similarly, if I try to start a meeting from the meetings tab by pressing the ‘+’ button I get this message:

 

“Cannot schedule meeting. The option of scheduling meetings from your mobile device was turned off. To schedule a meeting now, please use a computer”

 

Again no information about how to fix this so I can use the iPad.

 

Does anyone know how to fix this?

 

Thanks

 

Liz

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