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Webex + Network issues relating to Cox Cable

AlexGarten6214
Level 1
Level 1

Hey Community! 

 

I have an employee that has been having a rough time with connecting to any Webex Meeting or Teams due to network redirecting from Cox Cable. Every site but Webex works. Any thoughts? When he is in the office his Webex works just fine.

 

The Cisco Network test failed across the board yet this person could go to any other site but Webex. 

 

-Not using VPN

-Webex was added as a safe site

-Webex worked before, last 5 days it hasn't. 

 

1 Reply 1

Fritz_H
VIP Alumni
VIP Alumni

@AlexGarten6214 

Perhaps a DNS-Server related issue?

You may try to use 8.8.8.8 (Google) or 9.9.9.9 (https://quad9.com) for testing.