06-18-2021 09:41 AM - edited 06-18-2021 09:43 AM
When trying to login to webex using single-sign on i get prompted with the below message:
Failed to start log in to WebexThen, webex gets rebooted.
06-19-2021 05:10 AM
@k_astcz you may try to log on to the web-version of Webex, to see if your account is broken or just the Client-Software on this Computer.
https://web.webex.com/
06-21-2021 02:45 AM
@Fritz_H I am able to login via the browser, only the client is showing an error.
06-22-2021 01:17 PM
@k_astcz In this case, the Client-Software seems to be broken/incompatible...For Windows-Systems there are suggestions, to delete certain cache-files and -folders to fully reset the installed client.Perhaps this info is still useful for the same task on a MacOS-Device?https://help.webex.com/en-us/WBX000026120/How-Do-I-Clear-the-Webex-Cache-on-a-Mac
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