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Earphone randomly not working.

abd.hakim1997
Level 1
Level 1

The earphone randomly not working.

 

It will work for like 10-20 minutes and then it stopped working. I can't hear anything and others cannot hear me. Like it fully stops functioning.

 

To fix it, I just plug it out from the audio jack and insert it back. Then it starts functioning back.

But, how did this happens in the first place? Why does it stop functioning?

 

I try to find the problem but I can't. I didn't find any. Because it really random. It already happens for 3 months. It's not my earphone problem since it works well with other PC, and also I have tried using a few earphone/headphone, this problem still happens.

 

How to fix this?

1 Reply 1

GiusepT
Level 1
Level 1

I am having the same issue with the Cisco 561 SB, it's seemingly random and I can't narrow down the issue. Any guidance on this would be appreciated.