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637
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How can I remove the message when I mute/unmute myself

There is a message that suddendly decide to go (was not there before) everytime that I mute/unmute myself that take few second so I can't hear anything and can't speak, how do I remove this option?

3 Replies 3

Stephanie Knoop
VIP Alumni
VIP Alumni

@caroline.chevrette, how are you joining the meeting (web browser, Webex Meetings app, mobile phone meetings app, video endpoint, etc.)?  Further, when you join, what is your audio device (PC audio, or dial in or callback)?  I am unable to replicate this by joining a meeting via Webex meetings on PC, either with computer audio or telephone callback.  I can use *6 to mute/unmute and when I do that I get audible feedback, but not when I press the mute button on the app.


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Stephanie Knoop
VIP Alumni
VIP Alumni

Are you able to post a screenshot?


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I can't, this is Audio. When click the Mute button, I am getting an audio message saying that I muted myself and that I can press the *6 to unmute, same when I unmute, so while the message is going, I can't hear what's being said on the call