About Stephanie Knoop (ePlus)

Stephanie Knoop (ePlus) · 06-28-2022

Our PSTN provider only allows outbound calls that validate either by being a DID we own, or if we pass along a validated number in the SIP header. We had this in place for a situation where we needed to send a toll free number as the caller ID for a...

Stephanie Knoop (ePlus) · 01-21-2022

Has this happened to you?Well, it happened to me. Regardless, if you need a replacement USB cable, the USB-A to USB-A (male-male) that connects the base to your computer, know that there is no Cisco replacement part. When ordering your own, ensure ...

Stephanie Knoop (ePlus) · 09-24-2021

Here is an adoption issue: https://help.webex.com/en-US/landing/ld-nzid8xi-WebexCalling/Webex-Calling#In-Call-Features. If I want to sent that link to end users, I have to somehow explain to them that they should only look at the links that do not h...

Stephanie Knoop (ePlus) · 07-06-2021

With so many applications migrating to the cloud, VPN is becoming less and less relevant. Remote workers do not want to connect to VPN in order to do phone control from Jabber/Webex App. They wish to control handsets and on-prem registered DXs with...

Stephanie Knoop (ePlus) · 06-29-2021

Hi, Community Managers. I often receive 2 notifications per post in my inbox, making it a bit overwhelming to parse through the posts sometimes. I have looked at my subscriptions in my profile and found that to be quite overwhelming as well. In th...

Stephanie Knoop (ePlus) · 09-26-2022

Looks great now, @Hilda Arteaga ! Thank you.

Stephanie Knoop (ePlus) · 09-26-2022

@Cisco Moderador Hi, I think the video link here is the wrong one. Thank you for looking into this.

Stephanie Knoop (ePlus) · 09-09-2022

Hello, Scott, old friend!All these years later, I find this post due to my "System backup failed" error. Physical (VM) power off/on was the answer. Thanks, and I hope you are well.

Stephanie Knoop (ePlus) · 08-25-2022

When you exported your phones from the old system, did you use "all details"? When you look at the configuration of the phone in CUCM, does it have a primary DN? If you look at the phone settings>admin>status>messages, do you see anything helpful in ...

Stephanie Knoop (ePlus) · 08-24-2022

Hi, you can accomplish this with Time of Day Routing in CallManager. Here's a tech note on the subject, that I hope will help. https://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-communications-manager-callmanager/109588...

Member Since	‎05-16-2014 03:30 PM
Date Last Visited	‎09-21-2022 12:01 AM
Posts	553
Total Helpful Votes Received	881

User Statistics

User Activity

Single number reach (SNR) - pass original calling party number

Replacement USB Cable for Cisco 561/562 Headset Base

Cisco - Adoption - Webex Calling (wait, or is that Webex Calling App?)

CSCve66890 - Feature Enhancement | Support CTI-QBE Phone Control for Jabber across Expressway

Multiple Subscription Notification Emails

Re: Video- Monitoring Webex with ThousandEyes

Re: Video- Monitoring Webex with ThousandEyes

Re: VCS upgrade X7.0.3 -> X7.1 problems

Re: Registration Rejected

Re: Inter-CSS calling