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how do i process my personal subscribtion?

goodriver
Level 1
Level 1

I have two Webex accounts

one is for my personal use(free), and the other is for my business(paid, company credit card).

and I want to upgrade my personal account's Webex subscription paid by my own credit card.

but when I try to process the billing, the site links to my business account login, which is already paid with my company credit card

I want my personal subscription paid with my own credit card.

how do I process?

 

1 Reply 1

Fritz_H
VIP Alumni
VIP Alumni

@goodriver 
If the Webex-Webpage automatically logs you in using your business-account: perhaps you did store the logon-credentials?
either in the password-storage of the Webbrowser or in a similar feature of your computer´s operating system.
("Credential manager" on Windows and "keychain" on MacOS).

https://support.mozilla.org/en-US/kb/password-manager-remember-delete-edit-logins

https://support.google.com/chrome/answer/95606?co=GENIE.Platform%3DDesktop&hl=en

https://support.microsoft.com/en-us/microsoft-edge/save-or-forget-passwords-in-microsoft-edge-b4beecb0-f2a8-1ca0-f26f-9ec247a3f336

 

https://support.microsoft.com/en-us/windows/accessing-credential-manager-1b5c916a-6a16-889f-8581-fc16e8165ac0

https://en.wikipedia.org/wiki/Keychain_(software)


You may try to select "log out" from the page (top-right corner, I guess) and manually log in again - this time using the credentials of your private webex-account.