11-30-2021 04:53 PM
Hello need help in how to add a space to a Team - sometime it works and sometimes I get an error message saying:
Unable to add space to the Team at this time. Please try again later
Please help I am trying to consolidate some of the spaces into a team to be able to find them easily
Regards
Tathyanna
12-14-2021 12:02 AM
You can't move a space into a team if:
Attached are simple screenshots to check if the space you are intending to add to a team falls in any of the above categories.
To check if the space moderators are team moderators as well or not, kindly go to the "Teams" icon >> Select the team in question >> and verify if the space moderators are the same as team moderators (review the screenshot)
Give this a thumbs up if you find this solution helpful.
Stay positive, Stay Safe !!
Kind regards,
Renu
12-14-2021 12:12 AM
The check for being part of a team is not complete: If you are not a member of the team that the space is part of, you will not see the team's name. It will also not be shown in the CTRL+SHIF+K info.
The only way I know is using the Webex API to check: https://developer.webex.com/docs/api/v1/rooms/get-room-details
12-13-2021 08:26 AM
Does it work some time later for the same room? Or is the room maybe already part of a team your're not member of?
12-12-2021 10:58 AM
It appears that you know how to add a space to a team. That is the only way I am aware. Might make sense to open a TAC case if this "please try again later" message persists.
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