how to have meeting recording which includes shared content

[NiWi]

Hello

I'm new to using WebEx, subscribed to the free plan, Mac user. Am trying to record a WebEx Meeting with shared content. But it only shows the person speaking, not the meeting content, shared materials, annotations made by presenter etc. I would like the full content on the playback. Can anyone explain how to do this?

I read that it needs to be .wrf recording for the full content instead of .mp4, but I can't find the option to change this from the default of .mp4. Typing in .wrf as the file name manually doesn't work.

Any help would be appreciated! Thanks in advance!

[Fritz_H]

@NiWi 
When using a free account, the recording-feature is limited;
perhaps @Mike_Brezicky missed that info in your posting as he suggested to check the settings of your webex-Site.

In the free plan the recording-feature is limited to do the recording directly on your computer.
Paid liceses additionally allow the recording to happen in the Cisco-Cloud.
https://help.webex.com/en-us/n62735y/Record-a-Webex-Meeting

Perhaps you may want to try a work-around by using a 3rd party-tool to record your screen: OBS

https://obsproject.com/
In this case, I am not sure about your audio-part, perhaps that needs some investigation(?).

[Mike_Brezicky]

mp4 recordings are fine for content.

Please login to your webex site, go to Preferences > Recordings. There you should be able to see a list of recording layouts that can be selected for the view.