Cisco Employee
Cisco Employee
Member since ‎02-24-2011

User Statistics

  • 778 Posts
  • 119 Solutions
  • 144 Helpful votes Given
  • 1569 Helpful votes Received
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User Activity

With the Webex Control Hub being the single pane of glass for all things Webex and Cisco collaboration, we believe the IT Admin experience is crucial to the effectiveness of any system. I am asked all the time, what are the best features available, a...
If you ever wanted to get better analytics and troubleshooting capabilities out of your premise based CUCM environment, please check out what Webex and the Cloud Connected UC service can do for you.     And of course, please check out the follow vid...
Are there any methods that will let UCCX set an agent to Not Ready, or technically Talking > Pending (Not Ready).  My supervisors were able to do this in their previous application and are frustrated they can not set supervisor initiated not ready wh...
Has anyone tried registering a 7832 to CUCM yet?  The device packs were released this week, and I have it installed on 10.5 and 11.5, but I still cannot get the phone to register to either cluster.  It still sits at the activation code screen like it...
Community Statistics
Member Since ‎02-24-2011 06:15 AM
Date Last Visited ‎06-11-2024 01:03 AM
Posts 778
Total Helpful Votes Received 1367
Cisco Designated VIPs
2020 Contact Center Unified Communications
Community Spotlight Award
English Community Member's Choice, July 2019