issues with the visualization of the participants in the camara for the metting

[ccalvarado]

which could be the cause of the issue  that is presenting the teacher of the image below . Which could be the posible solution for this problem?

Thank very much for your support

[Cole Callahan]

Hi @ccalvarado,

Thanks for posting your question in the community! Glad to have you here!

I included a link to a community post below where someone had the same issue. The post will walk you through updating your graphics card, which should fix it.

https://community.cisco.com/t5/webex-meetings-and-teams/webex-video-pictures-are-scrambled/td-p/4081210

Let me know if this solves your issue!

[MFB466]

Let me if you find out anything or resolve the issue. I am having the exact same problem.