01-11-2023 04:32 AM
Hi folks,
I have the following problem. From my Microsoft Teams Room I will join a WebEx Meeting so I enabled third-party-join at the MTR for Webex and Zoom. It seems that everything is configured correctly and I already did this successfully in the past a couple of times. When I got a WebEx invite to this MTR I can see it correctly in the schedule with the little WebEx icon at top. When I now join the Meeting, I am not able to and I am getting a message, that something went wrong with the Meeting and I should retry later.
The third-party-join to Zoom meetings works perfectly. It is only about WebEx Meetings.
In the log file of the MTR everything looks normal until the following last entries:
[2022-12-12 14:47:35.574] [info]
{"state":"lobby"}
[2022-12-12 14:47:36.066] [info]
{"error":{"code":700001,"message":"Join meeting failed by cisco webex app client.Bei Ihrer Verbindung zum Meeting ist ein Problem aufgetreten. Versuchen Sie es erneut."}}
[2022-12-12 14:47:36.066] [warn]
Received critical warning
Error Code: 700001
[2022-12-12 14:47:36.067] [info]
Sending Close App Event to main
Opening Shell Item: skype-mrx://thirdparty-webex-error-700001
I cannot find anything for this error code and that really looks like a problem from webex site.
01-16-2023 11:32 PM
Hello Dennis,
If you have the Supported meeting mode set for "Skype for Business and Microsoft Teams”, please set it to “Microsoft Teams only” and test it?
02-02-2023 11:49 AM
I had a similar issue and this worked for me. Do you know why it won't work when the MTR device is set to Skype for Business and Microsoft Teams (Default)?
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide