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Multiple screens: Web browser viewable boundaries confined to [smaller] main window size

bkratochvil
Level 1
Level 1

My laptop (main window) is 1366x768, my other screens (I have five) are 1920x1080.   The browser will open on my main window and when I drag it to any of the other windows and maximize it the visible area is confined to the 1366x768, so I lose my ability to "restore" or use the bottom buttons such as unmute, etc. I have to exit and restart meeting to regain control.   If I drag and resize (not maximize) I get the same behavior where the viewable area is constrained to the 1366x768.

 

I'm going to have to set my main window to one of my other screens - I trust this may resolve my issue, but wanted to put this issue on the radar.  

2 Accepted Solutions

Fritz_H
VIP Alumni
VIP Alumni

@bkratochvil 

some quick ideas:
- is this behavior limited to Webex-Sessions or does it also occur with any other browser-content?

- try another Browser

- install the Webex-Client instead of only using a Webbrowser

(interesting: such an old notebook (very low res-Screen...) supports 5 Screens?)

View solution in original post

The problem seems to be isolated to the new Edge browser, I switched over to Chrome and it works as expected.  

Thanks!

 

View solution in original post

2 Replies 2

Fritz_H
VIP Alumni
VIP Alumni

@bkratochvil 

some quick ideas:
- is this behavior limited to Webex-Sessions or does it also occur with any other browser-content?

- try another Browser

- install the Webex-Client instead of only using a Webbrowser

(interesting: such an old notebook (very low res-Screen...) supports 5 Screens?)

The problem seems to be isolated to the new Edge browser, I switched over to Chrome and it works as expected.  

Thanks!