08-17-2020 05:24 PM
Hi,
We are using Webex Meetings to host small webinars (up to 40 participants). The presenter likes everyone to have their video on but mic muted, and of course people can't be trusted and inevitably turn them on (either on purpose or accidentally) after entering on mute.
We found yesterday while sharing a powerpoint presentation there was no way to access the Participant menu (not the panel) while doing this, it's only possible if you stop sharing to return to the meeting screen.
Is there a faster or easier way to mute all WITHOUT exiting sharing, other than going down the list of participants and muting them? I can't see a way to do this on the panel but maybe I'm just missing it.
Thanks in advance!
09-22-2020 06:40 AM
I sometimes join a second time, with an iPad or other computer. From the second device I can watch chat or set options. This is easier now with the cohost role. Also, in October, the ability to keep attendees from unmuting is coming.
08-18-2020 08:01 AM
09-22-2020 04:38 AM
Hi Cole,
Given you 'noticed' the problem as well - have you added to the queue of features to add in a future Webex release? Seems a big deficiency. While presenting there is the top menu, which has an ellipsis already - perhaps the basics like 'must all' and 'turn off entry and exit tone' could be added to this menu?
Thanks
09-22-2020 11:08 AM
Please read "Allow Participants to Unmute Themselves" coming in 40.10 release.
https://help.webex.com/en-us/xcwws1/What-s-New-for-the-Latest-Channel-of-Webex-Meetings
09-22-2020 07:56 AM
Hi @JohnMcLachlan87015 ,
Great question/suggestions! Being the Community Manager, I don't have the direct privilege to add items to future Webex updates. However, the Webex Community does have a User Community Feedback Portal, where customers and partners alike can submit and vote for product ideas that go directly to our Product team for consideration. There is an open idea for being able to mute all, you can vote on it here - https://ciscocollabcustomer.ideas.aha.io/ideas/WXCUST-I-105. By voting, you will receive instant email updates when/if the status of the idea changes.
I recommend all on this thread add their vote to the idea to add emphasis to the need.
Let me know if you have any other questions!
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